Frequently Asked Questions

What type of cartridges do you offer?

We offer a wide range of ink cartridges, including original equipment manufacturer (OEM), compatible, and remanufactured cartridges.

What is the difference between OEM, compatible and remanufactured cartridges?

OEM cartridges are made by the original manufacturer, compatible cartridges are made by third-party manufacturers and remanufactures cartridges are recycled OEM cartridge filled with new ink.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

What is your shipping policy?

We offer free standard shipping on orders over $35. Expedited shipping options available for an additional fee. Please allow 2-3 business days for your order to be received.

What if I experience a problem with my cartridge?

Please contact our technical support team for assistance troubleshooting or replacing the cartridge.

What is the time frame for an estimate?

For same-day estimates, requests must be received by 12 pm. Estimate requests placed after 12 pm will be sent the next day.